We offer a 30-day return policy on all Infinity Massage Chairs, which goes into effect from the date of shipment. All items for return should be in their original condition and packaging. Infinity customers are responsible for return freight shipping, as well as a 15% restocking fee. If you cancel after the product has been shipped, you will be charged the cost of the outbound and returned shipping costs. If you cancel before the product is shipped you will be charged a 3% transaction fee.
Once we have received and inspected your returned product, Infinity will issue a credit for your total purchase amount, minus both the return shipping and restocking fees. The customer will be responsible for any damages noted upon return, and could incur additional costs.