Sure the Olympics don't consider customer service a sport, but if they did, we are sure we would have 10's across the board! We believe customer service doesn't end with a sale but continues for as long as our customers need us! We are in the business to please and that is exactly what we will always do. Frank's testimonial attests our claim as an Olympic Gold in customer service!
"Ian, I feel compelled to write to thank you, Tim, Tony, and whomever else had a role in helping me fix my IT-6900. At about four months old the chair experienced an unusual 'glitch' that I reported to your company. Your team listened to my evaluation of the issue and responded by quickly sending two components that could be at fault. I followed the directions that were with the parts and after a few minutes the chair was better than ever. I use my chair every morning to relieve discomfort caused by diabetic neuropathy, so I really appreciated your speedy response. The chair was within the warranty period so there was no cost to me. Thanks to all of you. I will recommend your company whenever I can for fair pricing and excellent customer support." Frank M., Palm Bay, Florida.
- Infinite Therapeutics 5 Star Team