February 26, 2014
IT-9800: Talk of the town!
Our IT-9800 has customers raving, applauding the chair and its features as well as the customer service that comes with the chair forever! Praised for its luxurious appearance and more, the IT-9800 is a chair that is bound to wow the crowds!
“Wonderful chair! We use the chair everyday and would highly recommend it.”
“I was very impressed with and fell in love with your massage chair at the ODA meeting in Columbus, OH. in September. As a Dental Hygienist of 35 years, I am living proof that YOUR Massage Chair should be a basic and necessary piece of equipment in every dental office. Also, as a Massage Therapist of 14 years, I can testify to the muscle and body dysfunction that occurs in dental professionals and am passionate about spreading the message of the necessity to take better care of ourselves throughout our careers. … She (sic. sales representative) was outstanding in her knowledge and presentation of your product! I really enjoyed speaking with her about the benefits and outstanding design of the IT 9800 Massage Chair. I’ve been evaluating massage chairs for a long time and THIS CHAIR is the best one I have ever experienced – by far….I have told numerous colleagues about your incredible product since the ODA convention. I wish you success and happiness as you continue to share not only the physiological benefits of this chair.”
– Robin T.
“This infinity it-9800 is a great chair and we can’t thank you enough for being there for us, and for roviding such great service and follow up to our purchase. When we advised Dr. Weidner that the original order was damaged, by the freight company, he and Mary of infinity immediately had another chair delivered and personally followed up and to make sure all was perfect and that they had a happy customer. These are honest and honorable people who care and do what they say. Thanks.”
– T Grant
February 23, 2014
The best part of our job is receiving the feedback from customers regarding not only their chair, but the customer service our team has given them. We pride ourselves on giving 5 star service to every customer and make sure we go out of our way for them so they don’t have to, after all their job is to relax in their new chair not stress!
Here are two reviews we just received that we would like to share regarding the performance of our Infinity iYashi chair as well as the performance of our customer service professional, Tony.
“I just wanted to say thank-you to your tech support team. Every time I called I got someone who was pleasant, knowledgable and did their best to get me to the right person or get me the information I needed. Tony ended up handling most of my problems, he especially went out of his way to make sure I had a great experience. He returned my calls and e-mails promptly and was a pleasure to work with. He went the extra mile to make sure I was satisfied and I really appreciate it. Tim helped me quite a lot and was very good too… I’m sure I’ll be able to relax and enjoy the chair because if problems crop up, they’ll be there to help.”
“We love this chair. I love the foot rollers and the extra long massage track that gets all the way down to the seat. It gets all my kinks out from the day and helps me sleep better at night. The chair had some minor problems but when I called Infinite Therapeutics, they were so helpful! The problems were tricky to diagnose, but their tech support was willing to spend as much time as needed. They were so knowledgeable and professional it was a pleasure working with them. The test of a product is their customer support and the’ve got it right. My calls and emails were immediately returned and I felt like they truly wanted to make sure I was a satisfied customer. I would definitely do business with them again. “
February 13, 2014
Single this Valentines Day?
No need to fret or have the V-day blues, we have a fix just for you!
For a massage you don’t need a lover, just sit back in our chairs to recover.
Working wonders you could only imagine, our chairs are the only thing you need for passion.
With human touch abilities, our chairs have all the possibilities.
Fall in love with us this Valentines Day, and let our chairs steal your heart away.
Roses are Red, Violets are Blue,
Our chairs are sweet and so are you!